Privacy Policy

Last Updated: May 30, 2026

Introduction

EM FLOW ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, complete forms, schedule appointments, or interact with our services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

·      Full Name

·      Email Address

·      Phone Number

·      Company Name

·      Business Information

Information submitted through forms, surveys, and booking calendars.

Automatically Collected Information

·      IP Address

·      Browser Type

·      Device Information

·      Website Usage Data

·      Cookies and Tracking Technologies

How We Use Your Information

We use your information to:

·      Respond to inquiries

·      Schedule and manage appointments

·      Deliver requested services

·      Send service-related communications

·      Provide marketing and promotional materials

·      Improve our website and services

·      Maintain customer records

·      Comply with legal obligations

SMS & Email Communications

By submitting your information through our website, forms, surveys, or booking systems, you consent to receive communications from EM FLOW via:

·      Email

·      SMS/Text Messages

·      Phone Calls

These communications may include:

·      Appointment reminders

·      Service updates

·      Follow-up messages

·      Marketing communications

You may opt out at any time by following the unsubscribe instructions included in our communications or by contacting us directly.

How We Protect Your Information

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We may use trusted third-party service providers to operate our business, including:

·      GoHighLevel

·      Google Workspace

·      Stripe (if applicable)

·      Meta Platforms (Facebook & Instagram)

·      Other CRM, marketing, and automation tools

These providers may collect and process information in accordance with their own privacy policies.

Cookies

Our website may use cookies and similar technologies to:

·      Improve user experience

·      Analyze website traffic

·      Remember user preferences

·      Support marketing efforts

You can disable cookies through your browser settings.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have the right to:

·      Access your personal information

·      Request correction of inaccurate information

·      Request deletion of your information

·      Withdraw consent for marketing communications

·      Request a copy of your personal data

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

EM FLOW

Email: [email protected]